top of page
Shop Subscription Boxes
Shop Subscription Boxes
I'm a title. Click here to edit me.
I'm a title. Click here to edit me.
FAQ's
Conscious Luxury
Frequently asked questions on cannabis and what it has to offer. Please feel free to contact us with any further questions.
-
What is a COA or lab report? Why is it necessary?Astraèa & Co’s cannabinoid-infused products are third-party tested. This means that an independent lab has verified the contents of our products. Unfortunately, many companies that produce CBD products either overstate or understate the amount of CBD in the product. To demonstrate that we don’t mislabel our products, we make our lab reports — also known as certificates of analysis or COAs — accessible to our customers. We also go the extra mile and have our products tested for pesticides, herbicides, and other toxins. Learn More
-
What is a cannabinoid?Cannabinoids are chemical compounds found in the cannabis/hemp plant. The human body naturally produces its own cannabinoids, called endocannabinoids. So far, over 100 cannabinoids have been isolated from cannabis. One of the most widely known cannabinoids is cannabidiol, also known as CBD. CBD is a non-intoxicating cannabinoid, meaning that it won’t make you feel high. The intoxicating feeling of cannabis is produced by another cannabinoid, called tetrahydrocannabinol (THC). Learn More
-
What is Hemp?Hemp is a kind of Cannabis sativa plant that is often cultivated for industrial or medical uses. Scientifically speaking, hemp is the same species as the plant we call cannabis — but the law defines hemp as containing 0.3 percent THC or less while cannabis contains over 0.3 percent THC. Because of the THC content in hemp, the flower of the hemp plant cannot make you feel intoxicated. Learn More
-
What is Cannabidiol (CBD) ?Cannabidiol, known as CBD, is one of the most well-known cannabinoids. You’ll find CBD in a wide variety of forms, from gummies and tinctures to vapes and topical treatments. CBD is often used for: Sleep issues Pain and inflammation Anxiety and depression Skin conditions Seizure conditions Not all of these uses have been confirmed by scientific research. However, there are plenty of promising studies that suggest CBD has a wide range of potential uses. Because it’s not intoxicating or habit-forming, many people use CBD on a daily basis. Learn More
-
What are Phytocannabinoids?A phytocannabinoid is a cannabinoid found naturally in the cannabis plant. CBD and THC are examples of phytocannabinoids. Learn More
-
What is the the Endocannabinoid System?The endocannabinoid system (ECS) is a collection of cell receptors within our bodies. The ECS helps support homeostasis, keeping our body in a state of healthy balance. The ECS affects various parts of your body, influencing various organs and biological systems, including: the cardiovascular system the digestive system the nervous system skin brain function reproductive organs Although your body produces its own endocannabinoids, additional cannabinoids — that is, those found in cannabis and hemp plants — can also affect the ECS. This is why cannabis and hemp affects us the way it does. Learn More
-
What is hemp extract?Hemp extracts are essentially any derivatives of the Cannabis sativa L. plant, including all concentrates, cannabinoids, isomers, acids, salts, and salts of isomers, that maintain <0.3 % THC (delta-9-tetrahydrocannabinol) concentration on a dry weight basis. You’ll notice that there are three main kinds of CBD extract. They are: Full-spectrum CBD, which contains all the cannabinoids and terpenes that were originally extracted from the plant Broad-spectrum CBD, which is like full-spectrum CBD except that THC is removed CBD isolate, which is CBD on its own with all other cannabinoids and terpenes removed Learn More
-
What is CBD oil?CBD oil is an oil that contains cannabidiol molecules. These are extracted from the flower of the hemp plant. Note that there is a difference between hemp seed oil and CBD oil. Hemp seed oil, while rich in nutrients, does not contain CBD because CBD doesn’t naturally occur in hemp seeds. Learn More
-
What is the difference between CBD and a Full-Spectrum Hemp Oil or Extract?You’ll notice that there are three main kinds of CBD extract. They are: Full-spectrum CBD, which contains all the cannabinoids and terpenes that were originally extracted from the plant Broad-spectrum CBD, which is like full-spectrum CBD except that THC is removed CBD isolate, which is CBD on its own with all other cannabinoids and terpenes removed Full-spectrum hemp oil, or full-spectrum hemp extract, is much like full-spectrum CBD. However, depending on the strain of the hemp it was extracted from, it might contain a higher proportion of other cannabinoids, such as CBG, CBN, or THC. Learn More
-
What is the Entourage Effect?The entourage effect is the idea that different cannabis compounds can magnify or enhance one another. In other words, it’s the theory that cannabinoids are more effective when you use them together, as opposed to one cannabinoid on its own. Because of the entourage effect, many people prefer to use full-spectrum CBD. Learn More
-
Is Hemp legal?In short, yes. The Agriculture Improvement Act of 2018, also known as the 2018 Farm Bill, made hemp legal on a federal level in the United States. The Farm Bill defined hemp as the Cannabis sativa L. plant with no more than 0.3% THC concentration on a dry weight basis. This bill essentially made it legal to cultivate, sell, and use hemp and hemp extracts. This includes CBD extracts. Individual states also have their own laws on hemp and cannabis. However, on a federal level, hemp remains legal. Learn More
-
Where is your hemp grown?Our products use cannabinoids extracted from US-grown hemp. The hemp is grown using organic farming practices.
-
How do I use CBD oil/tincture?Each CBD product has its own instructions. When using a cannabinoid oil or tincture, squeeze the appropriate amount under your tongue and hold it there for at least 60 seconds. This gives the cannabinoids time to pass into your bloodstream through the capillaries in your mouth. After 60 seconds, swallow. Learn More
-
How much CBD should I use?The main thing to remember is to start low and go slow. Start off with a small amount (5 mg or 10 mg) and gradually increase it until you feel a difference. Note: those are milligrams, not milliliters. The number of milligrams in one milliliter will differ depending on how strong the tincture is. Learn More
-
What is CBG?Cannabigerol (CBG) is a type of cannabinoid found in cannabis and hemp plants. It's often called the “mother cannabinoid” because all other cannabinoids are synthesized from CBG. In other words, cannabinoids like THC and CBD come from CBG. CBG is said to have a number of uses, and many people use CBG products to support their overall health and wellness. So far, studies on CBG have indicated that it could be anti-inflammatory and anti-bacterial. It can potentially help with: Inflammation Huntington disease Parkinson’s disease Inflammatory bowel disease Multiple sclerosis Like CBD, CBG is not intoxicating. Learn More
-
What is CBN?Cannabinol (CBN) is another non-intoxicating cannabinoid found in cannabis and hemp. The benefits of CBN are still being researched, but many people use CBN products to support their health. CBN is most commonly used for sleep, although the research on its potential is still being gathered. Stay tuned, as Astraèa and Company make progress through early stages on our studies and clinical trials! Learn More
-
What is CBGa and CBDa?CBGa and CBDa are acidic forms of CBG and CBD. As the plant ages, CBGa and CBDa become CBG and CBD. You might have heard of CBGa and CBDa because they were recently the subject of a well-publicized study. The study concluded that the cannabinoids have the potential to prevent and treat COVID-19. However, this needs to be studied in greater detail before we know for sure. Although we still need more research before we fully understand the potential benefits of CBGa and CBDa, pioneers in the industry have found a way to create products that contain these cannabinoids. Learn More
-
Which kind of CBD product should I use?There are many different kinds of CBD products out there, from tinctures and oils to topical treatments, edibles, and vapes. The kind of CBD product you should choose depends on your needs. For example, a CBD face cream is ideal for skincare while a topical treatment is ideal for localized injuries. Something you ingest orally, like a tincture or edible, will affect the whole body, not just a localized region. Ditto for anything you vape or smoke, although vaping and smoking has the added benefit of getting into your bloodstream faster. Learn More
-
Is hemp seed oil the same as CBD oil?No. Hemp seed oil is rich in nutrients like omega fatty acids, but it doesn’t contain CBD. This is because hemp seeds don’t contain CBD. Don’t make the error of opting for hemp seed oil when you actually need CBD oil. If it doesn’t say that it contains CBD (or cannabinoids), it probably doesn’t. Learn More
-
What is a terpene?Terpenes are naturally occurring chemicals that are found in plants, fruits, and insects. Terpenes give pine trees, lavender, and neroli their iconic scents. Terpenes are also found in cannabis and hemp plants. They have a range of effects on the body, and they give different strains their own unique aromas. That’s why different strains will smell different: they each have their own unique terpene profiles. Learn More
-
Is CBD safe? What are the side effects of CBD?Overall, CBD is considered safe for human consumption. It is not intoxicating and not habit-forming. However, as with any supplement or product, CBD can have some side effects. These side effects can include: Fatigue Changes in weight or appetite Diarrhea, nausea, and vomiting Side effects usually pass within a few hours. We recommend talking to your doctor before trying a new supplement of any kind. This is important if you’re currently on medication, as CBD can interact with certain medications — especially those that carry a “grapefruit warning.” Learn More
-
Can I use CBD for my pet?Yes. Dogs, cats, horses, and other mammals have endocannabinoid systems too. Research suggests that CBD can benefit pets. However, you should always speak to a vet before giving your pet a supplement of any kind. Check out our pet-friendly CBD wellness products! Learn More
-
Can I have my order shipped as a gift?Thank you for choosing to spoil someone with Astraèa & Co! We suggest putting your address in the “billing address” field, and the receiver’s address in the “shipping address” field. This ensures that your loved one won’t get the receipt — just their exciting Astraèa & Co gift.
-
Where do you ship to?We offer standard shipping anywhere in the United States on all Marketplace products. For all Astraèa & Co products we offer free, carbon-neutral shipping anywhere in the United States. At the moment, we unfortunately do not ship anywhere outside of the United States. Our goal is to be able to reach our global audience in the near future.
-
How long will it take for my Astraèa wellness products to arrive?Up to six business days. Once your order has been placed, you will receive an email confirmation with your order number and shipping method. Orders can take up to two business days to be processed and shipped. Please note, we do not ship and/or deliver on weekends. All orders received on Friday will be processed and shipped the following Monday. Once your order is prepared for shipment, you will receive a confirmation email with your tracking information. Shipments can take three to five business days depending on your geographic location. We offer carbon-neutral shipping via Sendle (USPS). We currently only offer one shipping method that supports our sustainability goals. We plan to offer more expedited options in the future. Thank you for contributing to our vision of a better world for all! For more information, please see our Shipping and Return Policies.
-
How long will it take for my Marketplace products to arrive?Once your order has been placed, you will receive an email confirmation with your order number and shipping method. Orders can take up to two business days to be processed and shipped. Once your order is prepared for shipment you will receive a confirmation email with your tracking information. Shipments can take three to 7 business days, depending on your geographic location. Please note all Marketplace product(s) processing times, shipping times, and shipping couriers may vary by brand. Please see individual product pages for details. For more information please see our Shipping & Return Policies
-
My item hasn’t arrived. What now?Please refer to your shipment notification email, which contains your tracking number and delivery ETA. Please track your package for up to date location and estimated time of arrival prior to contacting us. You can also log into your Astraèa & Co account, go to My Orders, and click on the order in question. There you can find your order details, including tracking information. If six business days have passed and you haven’t received your item, please contact us immediately so that we can look into the matter. If your item has been lost, we’ll replace it for free.
-
My item arrived, but it’s damaged/the wrong order. What now?In the unlikely event that your items are damaged on arrival, or if you receive the wrong product, please contact us immediately so that we can investigate. We ask that you notify us via email at support@astraea.co within five days of receipt of product(s). If your claim is valid, we’ll be happy to replace your item.
-
How do you reduce your carbon footprint as a company?One of Astraèa & Co’s core values is eco-consciousness. We strive to reduce our impact on the environment by creating products using ethically sourced, sustainably grown hemp. But we don’t just stop at our products: we’re working towards a zero-waste shipping model. By using materials that are reusable, recyclable, and/or biodegradable, we hope to reduce the amount of waste that pollutes the environment, and we offset carbon emissions from the shipping of our products. We also plant one tree for every original Astraèa product you purchase. This happens through One Tree Planted, an organization dedicated to restoring natural habitats. You can learn more on our sustainability page.
-
I have a question that hasn’t been answered here.We’d love to hear from you! Please get in touch with us via our contact page.
bottom of page